Privacy Policy

Last Updated: August 15, 2024

Introduction

Aurepheetz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurepheetz.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By accessing the Site and/or purchasing our products, you consent to the collection and use of information as described in this policy.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Purchase our products
  • Subscribe to our newsletter
  • Request customer support
  • Complete contact or order forms

The personal information we collect may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Business information
  • Payment information (processed by our secure third-party payment processors)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

  • Essential cookies: Necessary for the operation of our website
  • Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our site
  • Functionality cookies: Enable us to personalize your experience
  • Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website
  • Process and fulfill your orders
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you about orders, products, services, promotions, and events
  • Process your transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Obligations: We may disclose your information where required to comply with applicable law, governmental requests, judicial proceedings, or legal process.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

International Data Transfers

Our operations are primarily based in Ghana with a presence in the United Kingdom. Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Ghana and the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to Ghana and the United Kingdom and process it there.

Your submission of such information represents your agreement to that transfer.

Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to request restriction of processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Third-Party Websites

Our Site may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +233 55 433 2871
  • By mail: 77 Asafo Road, Kumasi, Ghana
  • UK Office: 4 Phillips Ford, Bellton KA9 2RN, United Kingdom